Contact Us

Have a question, found a bug, or want to suggest a feature? We'd love to hear from you.

📧 Email

For general inquiries, support, or feedback:

segmentbi@gmail.com

🐛 Report a Bug

If you've found a bug or issue with the quiz engine, file parser, or website, please email us with:

  • The browser and device you were using
  • A description of the issue
  • The file format you were trying to upload (if applicable)
  • Screenshots, if possible

If a file won't turn into questions, you don't need to send the whole file. Two or three questions copied exactly as they appear — numbering, option letters and the answer line — are usually enough to see which layout the parser is missing. Please don't email files containing questions from a live exam.

💡 Feature Requests

Want to see a new certification exam added, or have an idea for improving CertQuiz? Send your suggestions to our email. We prioritize features based on community demand.

⏱️ Response Time

We aim to respond to all inquiries within 24–48 hoursduring business days. For urgent issues, please include "URGENT" in your email subject line.

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